Contact Us

Get in Touch

We'd love to hear from you! Whether you have questions, feedback, suggestions, or just want to say hello, our team is here to help. Choose the appropriate contact method below based on your inquiry.

General Inquiries

info@halfora.com

For general questions about our platform, business inquiries, partnership opportunities, or any other general matters, please reach out to our main contact email. We typically respond within 24-48 hours during business days.

This email is perfect for:

• General questions about Halfora
• Business partnerships and collaborations
• Media inquiries and press requests
• Feature requests and suggestions
• Feedback about our platform

Career Opportunities

careers@halfora.com

Interested in joining our team? We're always looking for talented individuals who are passionate about helping people save money and discover great deals. Send us your resume and a cover letter explaining why you'd be a great fit for our team.

We're particularly interested in candidates with experience in:

• Web development and software engineering
• Data analysis and deal curation
• Deal curation and affiliate partnerships
• Customer service and user experience
• Content creation and deal writing

Even if we don't have a specific position open, we're always happy to hear from talented individuals who share our vision.

Technical Support

support@halfora.com

Experiencing technical issues with our website or have questions about how to use our platform? Our technical support team is here to help you resolve any problems quickly and efficiently.

Please include the following information when contacting support:

• Description of the issue you're experiencing
• Steps to reproduce the problem (if applicable)
• Your browser and device information
• Screenshots or error messages (if any)
• Your username or email (if you have an account)

We aim to respond to all support inquiries within 24 hours, with most issues resolved within 48 hours.

Response Times

We value your time and strive to respond to all inquiries promptly:

• General Inquiries: 24-48 hours
• Technical Support: 24 hours (urgent issues addressed same day)
• Career Inquiries: 48-72 hours
• Business Partnerships: 24-72 hours

For urgent technical issues that prevent you from using our platform, please include "URGENT" in the subject line of your support email.

What to Expect

When you reach out to us, you can expect:

• A personalized response from a real team member
• Helpful and actionable solutions to your questions
• Follow-up communication if needed
• Respect for your privacy and time
• Professional and friendly communication

We're committed to providing excellent customer service and ensuring that every interaction with our team is positive and helpful.

Before You Contact Us

To help us serve you better, please consider:

• Checking our FAQ section in the Help Center for common questions
• Including relevant details in your message
• Being specific about your inquiry or issue
• Providing any relevant screenshots or error messages
• Using the appropriate email address for your type of inquiry

This helps us provide you with the most accurate and helpful response possible.

Privacy and Security

We take your privacy seriously. Any information you share with us through email will be handled in accordance with our Privacy Policy. We will never share your personal information with third parties without your explicit consent.

For security reasons, please do not send sensitive information like passwords or credit card details via email. If you need to discuss sensitive matters, we can arrange a secure method of communication.

Thank You

Thank you for choosing to reach out to us. Your feedback, questions, and suggestions help us improve our platform and provide better service to all our users. We appreciate your time and look forward to hearing from you!

The Halfora Team